FAQs

Shopping at Bareezé-Home Expressions is easy: Use the e-store link to
find what you like. Once you have found an item, choose your size and
click on the 'ADD TO CART' button on the product page. Review the items
in your shopping bag by clicking the 'SHOPPING CART' link at the top of
the page. You can add or remove any items before checking out. Click on
'PROCEED TO PURCHASE' to complete your order.

You can shop at Bareezé-Home Expressions without creating an account.
However, register with us and you'll be able to enjoy the following
benefits: a. Track your orders and review past purchases b. Save your
address and payment details so you can shop even quicker next time c.
Manage your email preferences and edit important information.

Creating an account at Bareezé-Home Expressions is very simple. Simply
click the sign up button and fill in a small form with all your
particulars. Please note that fields accompanied with an asterisk (*)
are mandatory to fill out. Once you have created an account, you can
simply log on to the site & ‘sign in’.

You can edit the details you have provided to us while making the
account by clicking on the ‘My Account’ tab. You can change your billing
and shipping address, phone number and other important information on
the site in a similar way.

Please be assured that your personal information is kept private and
confidential, and at no point will we share it with a third party. For
more information, please read our Privacy Policy in full.

To reset your password, follow the 'FORGOTTEN PASSWORD' instructions on
the SIGN IN page. Please note, for security reasons we are unable to
send your old password via email.

Currently, the following payment methods are accepted: Cash on Delivery
This option is available for customers throughout Pakistan. Using this
option, you can pay cash to the delivery agent upon receipt of your
order. Please ensure that you have the exact amount at hand since our
delivery agents do not carry change/petty cash.
Prepaid options:
Our secure payment services allow for VISA, MasterCard, American Express
and even PayPal to be used for payment. All your details and your data
will be securely transmitted from end-to-end via SSL encryption, once
this feature is activated

Currently, if you are ordering from within Pakistan you can order in Pak
Rupees. When ordering from outside Pakistan, you can only order in US
Dollars, Dirham and Pounds.

You do not have to pay any duties or taxes when you purchase a product
from Bareezé-Home Expressions because we offer free shipping and do not
charge additional costs to our customers for all local orders.
International orders will be charged according to location.

Bareeze-Home Expressions currently does not offer any Gift Card/Loyalty Card program.

We do not have any exchange policy or return policy in normal
circumstances. In the rare case that a faulty, damaged or incomplete
item was delivered to you, you can contact our customer service.
Customers can exchange their order for a different product or avail the
option of Online Store Credit for the same amount (minus shipping
costs), in case they wish to return a product.

We do not offer any refunds. We do, however, give online store credit of
equal value, which you can use to shop for something else at a later
date. Please not that this is only applicable if you return the item
within 7 days and it is not inclusive of shipping costs.

In the rare case that a faulty, damaged or incomplete item was delivered
to you, you can contact our customer service. Customers can exchange
their order for a different product or avail the option of Online Store
Credit for the same amount (minus shipping costs), in case they wish to
return a product.

As soon as your order is placed, you will be emailed an Order ID, along
with your Order Confirmation. This is what will help you track your
order(s). You can also check this ID when you sign in to the website. If
you’re not a preferred customer, you may call or email our Customer
Care with the tracking number information to find out the status of your
order.

Before your purchases have been prepared for dispatch we can cancel an
item, change the size or edit your billing and shipping details. Online
payment based orders can only be cancelled within a week once placed.
Please note that, we'll be unable to combine orders or add pieces to an
existing order once it has been placed.

We deliver online in 3-5 working days in Pakistan.

Currently, we do not offer same day delivery.There are no shipping charges applicable.

We are only able to deliver to one address per order. If you would like
to send your purchases to multiple addresses, we suggest that you place a
separate order for each destination.

All your purchases are insured against theft and accidental damage
whilst in transit from Bareezé-Home Expressions to your shipping
address. Once your package has been delivered and signed for at your
specified address, it is no longer covered. To ensure that your
purchases arrive safely and in perfect condition, we require proof of
delivery for all orders and are unable to authorize for packages to be
delivered without a signature.

Please bear in mind that even though you have placed an item in your
SHOPPING BAG, it does not count as a purchase. It is possible that
someone else checked out the item while it was in your SHOPPING BAG and
the product is now out of stock. If that is the case, then you can
simply come back to the site and place a new order when the product is
available again.